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UK DELIVERY FREE FOR ORDERS OVER £100

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Delivery

KOKO ROSE BOUTIQUE – DELIVERY POLICY

Koko Rose Boutique aims to provide all its customers with the best delivery service available. We use Royal Mail or a Courier service for all of our online orders, UK and abroad.

UK DELIVERY OPTIONS

All UK customers have 3 delivery options - Standard Delivery and Special Next Day Delivery.

Standard Delivery UK - £3.50

This option costs £3.50 and is FREE for orders over £100.  All orders placed before 10 AM will be dispatched within 24/48 hours, and orders placed on Saturday or Sunday will be dispatched on Monday. Royal Mail will normally deliver your order within 24/48 hours. All UK Standard Delivery orders will be shipped using Royal Mail First Class Signed For Delivery, as the default method of delivery.

Special (Next Day) Delivery UK - £6.00 charge

If you require your order dispatched using Special Next Day Delivery, please choose the Special (Next Day) Delivery option. All Next Day deliveries placed before 10 AM are guaranteed before 5 PM the next working day. All Next Day orders placed after 10 AM will be dispatched the next working day, and will be delivered the following day before 5pm. All Next Day deliveries placed on Saturday or Sunday will be dispatched on Monday and will be delivered before 5pm on Tuesday. You can also track any Next Day Delivery orders, if you require a tracking number, email us a tracking number request and we will email you back your tracking number. Simply log onto the Post Office official website - www.postoffice.co.uk. Click on ''track order'', enter your tracking number and follow the instructions on screen to track the location, time of dispatch etc of your order.

Jewellery/Earrings Ordered Only - UK Delivery

This option costs £2.00.  All orders placed before 10 AM will be dispatched within 24/48 hours, and orders placed on Saturday or Sunday will be dispatched on Monday. Royal Mail will normally deliver your order within 24/48 hours. All UK Standard Delivery orders will be shipped using Royal Mail First Class Signed For Delivery, as the default method of delivery.

DELIVERY OUTSIDE OF THE UK

Republic of Ireland Delivery- Courier Service - £6.50 charge - All items

All orders to Republic of Ireland will be shipped using Fastway Courier Service. It is important that we do have a contact number when placing your order, this will ensure you receive your dress as soon as possible. The courier service aims to deliver your order by the Next Working Day, in some cases this may take two days. Orders placed before 10 AM will be dispatched within 24/48 hours and orders placed on Saturday or Sunday will be dispatched on Monday.

International Delivery – EUROPE - £9.95 charge

For all European orders we use Royal Mail's International Signed For services. These services are the fastest available but are not guaranteed for any specific date. We would expect delivery to take approximately 10 working days (excluding weekends) for any country worldwide. All orders placed before 10 AM will be dispatched within 24/48 hours and orders placed on Saturday or Sunday will be dispatched on Monday.

International Delivery – REST OF WORLD - £13.95 charge

For all Rest of World orders we use Royal Mail's International Signed For services. These services are the fastest available but are not guaranteed for any specific date. We would expect delivery to take approximately 10 working days (excluding weekends) for any country worldwide. All orders placed before 10 AM will be dispatched within 24/48 hours and orders placed on Saturday or Sunday will be dispatched on Monday.

CHRISTMAS DELIVERY DETAILS 2016

PLEASE NOTE

LAST ORDERS WILL BE SENT ON MONDAY 19 DECEMBER 2016 AT 2PM. ORDERS PLACED AFTER THIS DATE WILL BE SENT ON TUESDAY 3 JANUARY 2017.

 

 

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